Posts Tagged ‘blogging’

Technology Related Syndrome

Friday, September 4th, 2009

Tech AddictionSometimes it feels like my e-mail, social networking and blogging is getting in the way of my full-time job. Sometimes it feels … the other way around. 

I’ve taken to checking in with my Facebook friends first thing in the morning and then again late in the afternoon.  I’m still not tweeting with any regularity and substance.  I think I need a “101” with one of my colleagues for whom the whole Twitter thing is very much second nature.  

E-mail is a whole different creature. Unless I’m otherwise engaged with a client, a prospect or an organization with which I’m involved, e-mail always breaks in on whatever I happen to be doing. I know, on an intellectual level, that I don’t have to respond immediately to every little ‘ping’ when a new e-mail message arrives, and I know, again, in my head, that if someone really, REALLY needs me, they probably will actually call, on the office line or my mobile phone. I know these things, but I’m like Pavlov’s dumb but trainable dog … when I hear the ‘ping,’ I turn and look to see who is reaching out to me and why.

I blog when an idea hits me (like now) because it’s cleansing on the one hand to share these musings and neuroses of mine, and on the other, it’s comforting when I hear back from someone who is similarly afflicted with this … how should I put it … technology related syndrome. Hmmm. TRS. Big Pharma needs to look into this. 

Today, I had lunch with a client, got a radio spot recorded, talked to a prospect on the phone, did some writing and editing, put the final touches on a proposal and responded to or disposed of dozens of e-mails, a number of quick Facebook hits and learned I was being followed on Twitter by someone I don’t know (sorry, but that’s creepy).  

Just another day at the office. ‘Ping.’ Oh, excuse me please?

Massey Communications Enters the Blogosphere

Monday, June 15th, 2009

Instead of offering some flowery introduction to our new blog, let’s jump right into the content pool and talk about why strategic communication is essential to an organization’s survival in our new economic reality. 

The rules have changed. The days of differentiation and offer are gone. It’s not enough anymore to take a few dollars off the price. And the public is skeptical about most “we’re different because” approaches. Second, benefits aren’t enough. You must convince a cynical customer why he MUST have your product or service. We’ve retreated from “discretionary spending” into an “only the essentials” mentality. Third, clarity and simplicity rule. Positive results need to come fast for most clients and customers. Your compelling key message can’t be obscured by creativity. 

The essentials haven’t changed. Your external communication needs to be effective, efficient, must reach your audience, and must do so often enough so that it makes a lasting impression. That’s where sound strategy comes into play. You must know to the exclusion of all doubt who you’re aiming at, where they are, and what they want, need and expect from you. Once you’ve answered these questions, the focus turns to identifying your message and your means of delivery. The job of a strategic communication platform is, in the simplest of terms, to deliver the RIGHT message to the RIGHT audience at the RIGHT time. 

Massey Communications started this blog as a means of sharing thoughts on a number of communication issues, strategies and tactics with our friends, readers and fans. I’m not the only one who will be posting here. From time to time, you can expect to hear from many of our team members blogging on a variety of subjects.  You can learn a little more about each of them here. Enjoy!